Tips for smooth processing
Find a variety of articles about how you can help us process your claims quickly and efficiently.

Processing Policies and Procedures handbook
Review our most recent Processing Policies and Procedures handbook by logging in (or registering) in the upper left corner of this page. Then, from the “Overview” page, click “Information to help you work with us.” Link to the “Membership Materials” page (or use the “Membership Materials” tab in the top menu). Click the link to view, download or print some or all of the 52-page handbook.

Understanding the National Provider Identifier (NPI)
You may be required by Federal law to obtain an NPI. Learn more about the HIPAA regulations on this new identification number.